Ethics Line

Whistleblowing channel

Ethics Line

Whistleblowing channel

The Ethics Line is a channel of the SSA Group for receiving reports on the non-compliance with the duties set forth in this Code, any suspicious situations and business practices, improper conduct, corruption, fraud, including in the product or production process, and actions that may compromise our image.

The channel is independent, open to both internal and external audiences, and ensures anonymity and confidentiality (to the extent permitted by applicable law) of the matters reported, in order to avoid embarrassment and possible retaliation.

The SSA Group does not tolerate any form of retaliation against any person who makes a good-faith report or complaint of violation of the Code of Ethics and Conduct, and all complaints are handled in a prompt, reliable, and confidential manner, with the anonymity of the complaint guaranteed (to the extent permitted by applicable law). Any administrators, employees, or third parties who engage in retaliation will be subject to disciplinary action or sanctions by the company.

Reports received by our Ethics Line will be individually investigated by our Ethics and Compliance Committee, which shall verify the origin and implications of the report and decide on the appropriate sanctions, except in the case of a report involving Directors or members of the Board of Directors, the Statutory Audit Committee, or the Ethics and Compliance Committee itself, in which case the report, accompanied by the analysis of the Ethics and Compliance Committee, shall be forwarded to the Board of Directors, which shall decide on the appropriate sanctions.

Have you identified any actions that go against the behaviors disseminated by the SSA Group’s Code of Ethics and Conduct?

Use one of our confidential channels and report it!

Attention!

In your communication, it is important that you provide as many details as possible so that we can investigate the incident more quickly and accurately.