Cookie Policy

Updated: 10/05/2022

The SSA Group values excellence in customer service and is concerned about your privacy and the protection of your personal data. This Cookie Policy (“Cookie Policy”) aims to clarify to the User and visitors to the Platform: (i) the concept and classification of Cookies; (ii) which Cookies are used by the SSA Group and for what purposes; and (iii) how to manage certain types of Cookies, enabling or disabling them.

To learn more about the processing of personal data carried out by the SSA Group, please access our Privacy Policy.

1. WHAT ARE COOKIES?

1.1. Cookies are small files sent to the User’s computer or mobile device, which allow the Platform to store identifiers in the User’s browser, aiming to improve the User’s browsing experience on the Platform. Cookies are not used to determine the personal identity of those visiting the Platform.

1.2. Cookies are used to allow the User’s browser to “remember” the User’s actions while browsing the Platform, tracking their traffic patterns, determining their preferred geolocation and language, in order to offer our services more quickly and targeted, according to their habits and preferences.

Cookies also allow us to identify where the User is accessing the Platform from, the device they used to connect, how long they stay connected to the Platform, number of clicks made, User behavior, as well as the moment the User stopped accessing the Platform, providing the SSA Group with metrics on Platform performance and identifying problems with Users’ use of the Platform.

2. COOKIE CLASSIFICATION USED

2.1. When the User uses our Platform, Services, and features, we collect certain information through Cookies. This information is used to improve navigation and experience on the Platform, as well as to provide important information about its usability and performance.

2.2. To offer our services and ensure the full functioning of our Platform, we use the following categories of Cookies:

i. Regarding duration

a) Session Cookies – are temporary Cookies that expire after the User closes the browser used to access the Platform.

b) Persistent Cookies – are Cookies that are stored on the User’s device until their expiration date or until the User deletes them.

ii. Regarding the owner

a) Third-party Cookies: are Cookies set by third parties that are not the Platform itself or related to the Platform – that is, Cookies created by other websites/applications.

b) First-party Cookies: are Cookies set by the Platform that the User visits or by third parties on its behalf.

iii. Regarding the function performed

a) Essential/ necessary cookies: These are essential Cookies for the functioning of the Platform, allowing the User to navigate and use Services and features. They include functionalities such as login authentication and cookie preferences. These Cookies are mandatory and do not require the User’s consent, as they provide the basic functionalities of the Platform.

b) Performance cookies: These are Cookies used to enhance the functioning of the Platform, providing information on how Users interact with the Platform, the most visited pages, the duration of the visit, and any issues encountered (such as error messages). These Cookies are optional and require the User’s consent to be used. The User can disable them through the Cookie banner in the “Cookie Settings” option.

c) Functionality cookies: These are Cookies that allow the Platform to capture and remember the User’s preferences during navigation to optimize the Platform’s usability and analyze User usage. They include functionalities such as remembering items in the shopping cart and analyzing the User’s use of the Platform to offer experiences with more relevant and personalized content. These Cookies are optional and require the User’s consent to be used. The User can disable them through the Cookie banner in the “Cookie Settings” option.

d) Advertising cookies: These are Cookies that direct advertisements and promotions to Users based on their interests and behavior on the Platform and allow the measurement of the effectiveness of advertising campaigns. These Cookies are optional and require the User’s consent to be used. The User can disable them through the Cookie banner in the “Cookie Settings” option.

e) Analytics cookies: These are Cookies used to understand how visitors interact with the website. These cookies help provide information about visitor metrics such as the number of visitors, bounce rate, traffic source, etc. These Cookies are optional and require the User’s consent to be used. The User can disable them through the Cookie banner in the “Cookie Settings” option.

3. HOW CAN THE USER MANAGE THEIR COOKIE PREFERENCES?

3.1. The User can choose to remove or disable Cookies through their browser settings. The settings and preference management formats for Cookies may vary depending on the browser used, as explained below:

• • Google Chrome
  • Microsoft Edge
  • Firefox
  • Safari
  • Opera

3.2. The User can also manage their cookie preferences through the Cookies banner in the “Cookie Settings” option provided when accessing the Platform. Settings can be made for optional Cookies, i.e., those that are not essential for the Platform’s operation.

3.3. The User is aware that by removing or disabling Cookies from their browser, not all features of the Platform may function as intended. Disabling certain Cookies may affect how certain Services and features of the Platform are offered to the User.

3.4. If the User uses different devices to access the Platform, they must configure the browser on each of their devices to meet their cookie preferences.

4. COOKIE POLICY MODIFICATIONS AND UPDATES

4.1. In order to provide greater security and transparency to Users, as well as to keep up with the technological evolution of the functionalities used, the Platform and this Cookie Policy are subject to a continuous improvement process.

4.2. The SSA Group may change the provisions of this Cookie Policy at its discretion and at any time, keeping it updated on our Platform.

4.3. Users acknowledge and accept that, as soon as any changes to the Cookie Policy are published on the Platform, the use of the Platform will be subject to the updated Cookie Policy.

5. CONTACT US

5.1. If the User has any questions, suggestions, complaints, criticisms, or compliments, they may contact us through the email privacidade@ssa-br.com or the address below:

São Salvador Alimentos S/A
Rod. GO-156, km 0, Rural Zone
Itaberaí-GO
Zip code: 76.630-000